Have peace of mind with our 100% Guarantee

We are committed to our customers' satisfaction by only selling ready to work equipment and making our inspection report details and photos available for all.
With our 100% Guarantee not only can you be confident that what you see in the inspection report is what you get when you receive the equipment, but you can rest assured that it is ready to work.
If the item you received is not in the condition described in our inspection report, please contact us within one business day of receiving the item. Valid dispute claims will be handled in a mutually beneficial manner. Depending on the discrepancy, we will typically provide you cash for use toward repairs or in extreme cases, refund your purchase price plus transportation costs. All disputes must be submitted prior to use of the item and are subject to a deductible. For details, please refer to our 100% Guarantee Policy.
Please contact our Customer Care department for claims or if you have any questions.

Inspection reports

Buy with confidence knowing that all our items have been given a detailed inspection by an industry expert and have met our high quality standards. Every item comes with an inspection report for buyers to review.
Our team of over 250 professional inspectors average more than 20 years of equipment experience and follow a standardized, reliable and consistent method of evaluation.
The reports include ratings and comments for key systems and components, functional test results and many photographs. In addition, for applicable equipment, the inspection reports include laboratory analysis of oil and fluids in major components and systems for contaminants and wear metals.
We only select the best. After the inspection process, we determine whether the items meet our quality standards and can be sold on our site.